Introduction
Security is a fundamental principle of the Keldan platform.
We are committed to designing, building, and operating our Services using security best practices that help protect the confidentiality, integrity, and availability of customer information.
This Security Policy provides an overview of our security program. It is intended for informational purposes only and does not create contractual obligations unless expressly incorporated into a written agreement.
Our Security Principles
Our security program is built upon the following principles:
- Security by Design
- Privacy by Design
- Least Privilege
- Defense in Depth
- Continuous Monitoring
- Secure Development Lifecycle
- Risk-Based Decision Making
- Continuous Improvement
These principles guide the design and operation of all Keldan Services.
Security Governance
Security is integrated into the development, operation, and maintenance of our Services.
Our governance program includes activities such as:
- security risk assessments;
- vulnerability management;
- infrastructure hardening;
- secure deployment processes;
- incident response planning;
- access reviews;
- continuous monitoring;
- periodic policy reviews.
Security responsibilities are shared across engineering, operations, and leadership teams.
Infrastructure Security
Keldan deploys its Services using modern cloud infrastructure designed to provide resilience, scalability, and operational security.
Security measures may include:
- network segmentation;
- firewall protection;
- private networking where appropriate;
- infrastructure redundancy;
- automated provisioning;
- immutable infrastructure practices;
- secure configuration management;
- infrastructure monitoring.
Infrastructure architectures evolve continuously as part of our security improvement program.
Identity and Access Management
Access to systems is granted according to the principle of least privilege.
Security measures may include:
- role-based access control (RBAC);
- multi-factor authentication (MFA);
- privileged access restrictions;
- credential rotation;
- centralized identity management;
- periodic access reviews;
- session management.
Administrative access is limited to authorized personnel with legitimate business needs.
Encryption
Keldan uses industry-standard cryptographic technologies to protect information.
Where applicable:
- data is encrypted in transit using TLS;
- data may be encrypted at rest;
- passwords are stored using secure one-way hashing algorithms;
- secrets are managed through secure secret management systems;
- encryption standards are periodically reviewed.
Network Security
Our network security strategy may include:
- firewall protections;
- DDoS mitigation;
- traffic filtering;
- secure ingress controls;
- private network segmentation;
- rate limiting;
- API protection mechanisms;
- continuous traffic monitoring.
Network controls are continuously evaluated and improved.
Secure Software Development
Security is incorporated throughout the software development lifecycle.
Development practices may include:
- secure coding standards;
- peer code reviews;
- dependency management;
- automated testing;
- vulnerability scanning;
- secret detection;
- continuous integration;
- controlled production deployments.
Security considerations are integrated throughout the engineering process.
Vulnerability Management
Keldan continuously evaluates security risks affecting the Services.
Our vulnerability management process may include:
- automated vulnerability scanning;
- dependency monitoring;
- infrastructure assessments;
- security updates;
- patch management;
- risk prioritization;
- remediation tracking.
Critical vulnerabilities receive priority attention according to their assessed risk.
Logging and Monitoring
Security events may be logged and monitored to:
- detect unauthorized activity;
- investigate incidents;
- improve operational visibility;
- support forensic analysis;
- protect platform integrity.
Monitoring is conducted in accordance with applicable laws and our Privacy Policy.
Incident Response
Keldan maintains processes designed to identify, assess, contain, investigate, and remediate security incidents.
Our incident response process generally includes:
- detection;
- assessment;
- containment;
- eradication;
- recovery;
- post-incident review.
Where legally required, affected parties and competent authorities may be notified in accordance with applicable law.
Business Continuity and Disaster Recovery
Keldan maintains operational procedures intended to improve service resilience and recovery capabilities.
These procedures may include:
- backup strategies;
- infrastructure redundancy;
- disaster recovery planning;
- operational monitoring;
- recovery testing;
- change management.
Recovery objectives vary depending on the applicable Service.
Customer Responsibilities
Security is a shared responsibility.
Customers are expected to:
- maintain strong authentication practices;
- protect account credentials;
- enable MFA where available;
- configure integrations securely;
- promptly report suspected security incidents;
- maintain appropriate internal security controls.
Customers remain responsible for the security of their own environments and systems.
Third-Party Providers
Keldan works with carefully selected infrastructure and technology providers.
Third-party providers are expected to maintain appropriate security standards consistent with the services they provide.
Information regarding infrastructure providers may be available through our Subprocessors or Legal Center documentation where applicable.
Compliance
Keldan continuously seeks to improve its security program and align with recognized industry best practices.
As our platform evolves, we may pursue additional security certifications, audits, or compliance frameworks appropriate to our Services and business operations.
Policy Updates
This Security Policy may be updated periodically to reflect improvements to our security program, legal requirements, or operational practices.
The most current version will be published through the Keldan Legal Center.
Contact
Security Team
security@keldan.com.br
Legal
legal@keldan.com.br
Privacy
privacy@keldan.com.br
Website
https://www.keldan.com.br